Best-selling Marketing And Sales
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Marketing
Joseph Michelli is the world's highest authorities on creating a corporate culture dedicated to service excellence. The Prescription for Excellence, Michelli provides an in-depth look on the UCLA health system and how you can use the same approach to dominate your industry. UCLA Health System is known worldwide for its outstanding patient care and excellent staff and their overall success is driven by a collaboration between the organization-wide visionary leaders. By breaking down the approach into five principles UCLA Michelli shows how to achieve similar goals, with these steps in your own industry.